Customer Service Training
Aside from inventory, customers are the most important aspect of your business. Getting them in the door is less than half the battle. Keeping them coming back for more requires great customer service and consistency. If your staff is ill equipped to receive them, your business will inevitably fail. Contact Beauty is Universal for comprehensive customer service training. We have worked with Ann Taylor, Kate Spade, The Black Tux, Lorna Jane and independently owned boutiques on 2 continents. Enlist us to assist with talent discovery, recruitment and training.